1 Commercial Drive #3, Florida, NY 10921 • 1-845-651-2240

 

Authorized Dealer and Service Center for the R.S. Bowvise Tuning Systems

 

This Privacy Policy governs the manner in which Orange County Archery Center collects, uses, maintains and discloses information collected from users (each, a "User") of the orangecountyarcherycenter.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Orange County Archery Center.

 

Personal identification information

 

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

Non-personal identification information

 

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 

Web browser cookies

 

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

How we use collected information

 

Orange County Archery Center may collect and use Users personal information for the following purposes:

 

  • To personalize user experience
  • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
  • We may use feedback you provide to improve our products and services.
  • To run a promotion, contest, survey or other Site feature
  • To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
  • We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

 

How we protect your information

 

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

 

Sharing your personal information

 

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

 

Changes to this privacy policy

 

Orange County Archery Center has the discretion to update this privacy policy at any time. When we do, we will send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of these terms

 

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting us

 

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Orange County Archery Center

orangecountyarcherycenter.com

This document was last updated on September 28, 2017

 

 

Returns

 

What’s eligible for return or exchange?

 

You can return or exchange for a full refund within seven (7) days of receiving the item, provided that the item is in its original condition and have a receipt and/or purchase order. Shipping costs must be paid for by the customer for all return or exchange items unless the reason for the return/exchange is due to a product that is defective/damaged upon receipt. Custom-made/sized items cannot be returned or exchanged. Shipping and handling charges are not refundable.

 

What do I do if my item is defective/damaged when I receive it?

 

In the unlikely event that you receive a defective/damaged item, you can return or exchange your item. You will be reimbursed in full for the initial shipping costs on defective/damaged items, and if you choose to exchange the defective/damaged items, your new items will be shipped to you at no cost.

 

How can I return/exchange my item?

 

Please contact info@orangecountyarcherycenter.com for return/exchange approval and further instructions.

 

When can I expect to see my refund?

 

You will receive your refund in the original form of payment within two (2) weeks of us receiving your return item.

 

When will I receive my new item?

 

We make every effort to process exchanges in a timely manner. You will have your new item within two (2) weeks from the date we receive your item for exchange.

 

How can I change or cancel my order

 

If you'd like to cancel or change your order, please email info@orangecountyarcherycenter.com as soon as possible. We will try our best to change or cancel your order, but please note that our order-fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. Therefore, we are unable to change or cancel an order once it has entered the shipping process. If you would still like to return/exchange your item once it is received, please see above for terms of eligibility.

 

 

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